
Time to die. For my mid-2014 MacBook Pro, anyway.
I should’ve signed a DNR instead of the usual shit-happens waiver when I dropped the 15-inch MBP off to have its swollen battery replaced and overworked fans checked out, or just pulled the SSD and recycled the remains. At some point between handing it over to the “Genius” and paying $267.99 for the battery replacement the display managed to get itself FUBARed and now I have a laptop that can’t be used as … well, as a laptop.
One sees little need for a $267.99 battery in a 10-year-old MacBook that requires an external display to be useful. Mobile this is not. My lap isn’t that big.
Straight answers regarding just what occurred were not forthcoming. There were only the shrugs, the averted eyes, the mumbling about the advanced age of the MacBook. And the “give us your money” part, which — unlike the MacSurgery — proved successful.
But that shit’s on me. I knew replacing the battery was a real job of work — which was why I handed it off to the “Genius” instead of tackling it myself — and I wanted to keep the old MacDawg hunting. Should’ve saved my pennies for the new smaller-and-better-than-ever M4 Mini said to be coming down the pike later this year.
At one memorable point in my inquest, the local “Geniuses” were not answering their phone and Apple’s phone-answering droid punted me to global customer service, where a human lateraled me back to the ABQ Apple Store, where after 10 minutes on hold the person who finally picked up thought I was customer service.
“I can help them with that, go ahead and put them on.”
“I beg your pardon?”
“I can help them with that, put them on.”
“I am the customer.”
“Oh….”
I briefly considered going Full Mad Dog on these rotten Apples and their Samsung-level customer service. But what the hell? Even counting its two battery replacements that old Pro earned what I spent on it a hundred times over. Nothing lasts forever, though I have other MacBooks from 2014, 2012, and 2006, plus a G4 PowerBook from 2005, whose displays —¡que milagro! — still display. I can still use this one as a desktop until when — or if — I decide to modernize.
Tell you what, though. I’ll be shipping any future repair jobs to Apple’s main fix-’em-up plant, and buying any new product directly from Cupertino. I remain a firm believer in supporting local businesses, but our local “Geniuses” have seen the last of Your Humble Narrator.





