Mavic has responded to VeloNews editor in chief Ben Delaney’s account of an R-Sys wheel failure that left him with a broken shoulder, and I can’t say it exactly gives me confidence in the folks running the show over there. It’s PR at its worst, as in “Pretty Ridiculous.”
The Mavic folks may be taking their cue from aviation safety agencies, which seem to favor “pilot error” when it comes to plane crashes, the pilot being quite safely dead and unable to recount how the port wing suddenly fell off when the fat guy in 10A farted. That’s not the case here — Ben lived to tell the tale, and so far it does not have a happy ending.
Or perhaps Mavic is riffing off the USA Cycling Event Release Form, which is chock-full of variations on Dante’s “All hope abandon, ye who enter here!” Phrases like, “I acknowledge that by signing this document I am assuming risks and agreeing to indemnify, not to sue and release from liability (pretty much everyone who ever walked the earth, save your own dumb ass).”
My personal fave, “cycling is an inherently dangerous sport,” makes an appearance, as do “equipment failure,” “the possibility of serious physical and/or mental trauma and injury, or death,” and the crème de la crème, a curtain call by the promise to waive, release, discharge, hold harmless, indemnify and not to sue even for “claims arising from the releasees’ own negligence.”
All this is the long way around to saying, “Shit happens,” which is cold comfort indeed when you’re slumped in the ER with a busted shoulder and a ruined bike. Shit does happen — if it didn’t, lawyers, PR flacks and other non-essential personnel would be hunting honest work.
But you can minimize your exposure to risk, just like USA Cycling’s releasees, by refusing to buy — much less race on — stupid-light equipment like Mavic’s once-recalled R-Sys wheels, a pair of which weigh just 310 grams more than a single Excel Sports Nimbus rear wheel with a 32-hole Open Pro rim, 14/15g stainless-steel spokes laced in a 3x pattern, and an Ultegra hub.
You feel the urge to shed a little weight, take a good dump the morning of race day. That way your shit-happens moment is already behind you.
• Late update: Good Lord, reading skills have deteriorated; attention deficit disorder is a pandemic and the sound of lips moving positively deafening for those of us who make our meager livings via the written word. Some participants in the VeloNews.com forum are castigating Delaney for failing to contact Mavic before writing about his experience with their high-zoot wheelset. His original story clearly states: “In the days and weeks following my accident, I had numerous phone and email conversations with Mavic staff. Five Mavic representatives traveled to Boulder to investigate further.” Um, I think Mavic was aware of Delaney’s concerns, y’all. Fail. See you again next semester.