Category: Computers

Apple of my ay yi yi

~ Patrick O'Grady ~ 13 Comments
Old Sparky is back on the job.

Rarely do the multinational corporations come in for praise here at Ye Olde Chuckle Hut.

They routinely claim to stand behind what they sell, but often can be found standing directly behind the customer, wearing a predatory expression and not much else. Just who exactly is the “end user” here?

That being said, here’s a tip of the Mad Dog sombrero to the support folks at Apple. They got right on the twitchy 2014 MacBook Pro I sent them, found a fault in addition to the one that I had diagnosed, repaired both, and shipped the sucker back with alacrity. Saturday delivery, before noon. Booyah, etc.

There was one small hitch in the gitalong, and in the end (har de har har) it proved to be no hitch at all.

When support notified me via text of the second fault and asked permission to fix it (for an additional three hundy and change) I was unable to approve the additional work online, either via Mac OS or iOS. Couldn’t get an active link on the “Git ’er done” page. God damn it all anyway, etc.

So I rang ’em up. Mind you, this was on Tuesday last, when the product barkers were pitching the brand-new iPhone 12 to the rubes. Hur-ry, hur-ry, hur-ry! I was expecting a long wait and a short reply that proposed my going and doing something to myself of which I would not approve.

Nope. My call was answered promptly, the support person kicked me to his supervisor, and she sez to me she sez, “Lemme handle that for you.” Including covering the additional cost.

Frankly, I was dumbfounded. The tab was not unreasonable, a whole lot less than buying a new MacBook Pro, and I was prepared to pay it. But all I had to spend beyond the initial repair estimate was a simple thank-you for the generosity.

“Yeah, you gotta lotta Apple product, been with us a long time,” she replied cheerily. Right on both counts, with everything from iPods to iPhones to iPads, MacBooks to Minis, PowerBooks to PowerMacs, going all the way back to 1990 and that first Mac SE.

Frankly, the only way the experience could’ve been improved is if they’d given me a loaner to drive while my MacBook was in the shop.

“Here, take the keys to this 16-inch 2.3GHz 8-core MacBook Pro with the 16GB of memory and the 1TB SSD, take ’er for a little spin while we work on the auld fella here.”

I guess they figured I didn’t need the bait. I’ve been on the hook for 30 years.

TGIFuhgedaboudit

~ Patrick O'Grady ~ 8 Comments
Santa may not be squeezing his fat ass down my chimney at the moment, but with a sky that blue, who cares?

Some Fridays I send no thanks to God.

The press brays about another delivery of magic beans from the Orange House. My main MacBook Pro develops a bloat I can’t doctor and must be shipped off for emergency surgery. Sue Baroo the Fearsome Furster goes in for a radiator transplant. And WordPress shanghais me into its pain-in-the-ass block editor.

All this being said:

• At least I don’t have to edit any bean-delivery stories for The Daily Disappointment-Fabricator. (“Just who says ‘he tested positive,’ anyway? Same guy who’s been lying about anything and everything since he was whelped?”)

• I have a backup MacBook Pro. Not as powerful, but hey, at least it’s not swelling up like a poisoned Russian dissident.

• The Furster is 15 going on 16. Of course she’s gonna have occasional meltdowns. They’re still cheaper than a monthly payment for the car I don’t want to buy anyway.

But WordPress? Fuck those guys. This block editor eats shit out of a hipster’s thrift-store fedora. It makes me want to run away from the news, my second-best MacBook, and my credit-card statement, and go for a nice long bike ride.

See ya.

So, 12 monkeys walk into an Earth Day. …

~ Patrick O'Grady ~ 22 Comments
“What’s wonderful about the air, James?”
“Very fresh. No germs.”

They tell me today is Earth Day, and indeed, it seems we still have one.

An earth, that is. No thanks to us.

Yesterday I bicycled out to inspect the property and it looked pretty a’ight from just below the intersection of Tramway Road and Juniper Hill Road.

It probably helps that fewer people are motoring pointlessly around and about lately. I only start the Subie every other Wednesday, for purposes of replenishing the pantry. Though I did take the Vespa out for a spin yesterday, too (sorry about that).

The Mad Dog Media Entertainment Complex, featuring a Toshiba TV from 2008; a Mac Mini from mid-2010 (right); and an Apple TV from 2012 (left).

Today I celebrated Earth Day by not spending $150 on a new Apple TV box. HBO Now is dropping its support for older Apple TVs like ours (third generation), and so it was either buy a new one; try AirPlaying HBO Nowto the old box from an iOS device; or use the Mac Mini to stream the sonofabitch.

The last would have been easiest, if the wee beastie weren’t running an OS from 2013 (Mavericks). That dog won’t hunt, sez HBO Now. You gotta have Yosemite at bare minimum, and either Chrome or Firefox (ixnay on the Afarisay).

So I burned a little daylight this morning getting all those ducks in a row. If you monkeys smell smoke, well, that’s why. Ook ook ook.

Looking west from the foothills on Earth Day.

The IT Guy

~ Patrick O'Grady ~ 22 Comments
“Obi-Wan never told you what happened to your father. …”

The problem with having an Apple orchard is that you’ve got to tend to the sonsabitches when you’d rather be doing something else.

Like, say, making money so you can afford to tend to the sonsabitches, or even buy a new one now and again.

I have five outdated Apple products in heavy rotation around the rancheroo. Three need OS updates, one needs a vigorous cloning, and the fifth — well, let’s just say that it’s devolved to running Adobe Photoshop 4.0 in Classic mode.

And yes, I said Adobe Photoshop 4.0.

“What’s it all mean?” you ask. Why, it means that yes, yes, yes,  it’s time for another thrilling episode of Radio Free Dogpatch.

P L A Y    R A D I O    F R E E    D O G P A T C H

• Technical notes: This episode was recorded with an Audio-Technica AT2035 microphone and a Zoom H5 Handy Recorder. I edited this hot mess using Apple’s GarageBand on the 13-inch 2014 MacBook Pro. The background music is “Asunder,” from Taylor Howard at Zapsplat.com. Typewriter sounds courtesy of Tomlija at Freesound.org. Emperor Palpatine comes to you from the Dark Side, while “Alarm!” comes from “Das Boot.” And “The G4 Awakens” comes straight from the 1999 G4 AGP Graphics Power Mac, which don’t need no steekeeng updates because it’s immortal, thank you very much. Lemme know if your iPhone is still working 20 years from now. But don’t ask me to work on it.

’13 means shit and bad luck.’

~ Patrick O'Grady ~ 4 Comments

I see the Donks running the House Judiciary Committee decided to postpone voting on sending two articles of impeachment to the full House until today … which would be Friday the 13th.

Shit. Good luck with that.

Charlie Pierce had his bad luck early. Dude got hit by a car, which explains why you haven’t been seeing him over at the shebeen. I’m a little irritated with management for not giving us the word. Not everyone spends their days glued to Twitter, y’know.

Shit. Good luck with that.

Speaking of being glued to things, I’ve gotten two of three modern MacBooks updated to High Sierra without incident. Still haven’t dealt with the main box or the iPhone, and given the circumstances I think I might wait until tomorrow. I don’t need any shit or bad luck.