• Editor’s note: Since my Bicycle Retailer and Industry News column won’t survive into the New Year, I’ve decided to resurrect a six-pack’s worth of this year’s “Mad Dog Unleashed” screeds between now and then. This is No. 3, and it fits in nicely with Khal’s comment under the previous installment.

How to sell cycling when ‘street smarts’ keep buyers indoors?
“What are you doing to create great experiences?”—Tania Burke of Trek Travel during the 2017 Bicycle Leadership Conference
By Patrick O’Grady
Herself instructed me to sell her road bike the other day.
The timing was both good and bad. The good: Sport Systems down on Montgomery was getting ready to host the 23rd annual BikeABQ bike swap.
This sounds like a craft brewery inviting the local moonshiners to set up their stills in the parking lot, only with more methodical beards and less random gunfire. But it’s a fund-raiser for BikeABQ, so good for them.
The bad: It seemed counterintuitive to surrender a perfectly rideable bike going into Bike Month, unless it went to someone who might actually ride it.
Plus this bike is a golden oldie, a 48cm Cannondale R800 2.8 from the fabulous Nineties. Made in USA, bought from Old Town Bike Shop in Colorado Springs. Eight-speed 105 group with STI. Possibly the oldest bike in the garage, which is saying something.
Still, she hardly ever rode it in the Springs, and her only contact with it here has involved bumping into it while getting into or out of the Honda.
Herself claims it was scary to ride the road in the Springs, which it was, and terrifying to ride it in the Duke City, which it can be. So off it goes, or so we hope. One more hook in the garage for me.
This won’t leave her bikeless, in case you’re wondering. She still has a Soma Double Cross that has logged a lot of hook time since we moved to Albuquerque, and a Barracuda A2T mountain bike she occasionally rides to hot yoga/TRX classes. Call it a mile each way, about half of it on a shared-use, off-street, paved trail.
I often ride there and back with her, and we both try not to think about the ghost bike we see en route.
Here be dragons. I don’t mean to pick on Albuquerque and Colorado Springs here. I’ve ridden the road in both places and lived to tell about it, if only because most motorists never get to read this column.
But experience doesn’t keep me safe from the inattentive, impaired, inept or insane. If they can get Michele Scarponi and Yoann Offredo, they can get me, and probably you, too.
The autos just keep getting larger and more complex—see Bill Vlasic’s April 12 story in The New York Times about the clamor for supersized SUVs that are smarter than their drivers—while the roads mostly stay the same size.
When and if the roads do get bigger, they attract more and bigger autos. You could be excused for thinking a 2011 Honda CR-V is a “small” SUV until you see one garaged next to an ’05 Subaru Forester. Neither is something you’d like to have parked on you while you wait for the ambulance.
There be a drag. Now Herself is a smart person, into fitness, with a goodly amount of disposable income until I figure out where she’s hidden it.
Yet here she is, selling one-third of her bikes, leaving the second third idle and the third third nearly so. And for what? Indoor exercise classes. Hot yoga. In Albuquerque, where the average high temperature is 67 degrees and we enjoy 278 days of brilliant sunshine per annum.
You’d have to point something a lot scarier than a Lincoln Navigator full of texting drunks at me to drive me into a room full of sweaty yogis on a sunny May day.
But I’m in the minority, judging from the proliferation of sweatshops like Herself’s Hot Yoga Infusion studio, Life Time Fitness, CrossFit, SoulCycle or Peloton Interactive, the last of which claims to have nearly a half-million users, according to Lauren Goode’s April 25 story at TheVerge.com.
Getting buzzed. We bicycle types do a lot of handwringing—and rightly so, given the grim stats in this magazine every issue—over how to corral that ever-more-elusive customer.
We seek out experts who bludgeon us with buzzwords like “ecosystem,” “community” and “continuum,” or chastise us for selling “products” instead of “experiences,” and damn few of them, too.
Peloton will sell you a 135-pound bike that goes nowhere for $1,995, then charge you a subscription fee of $39 per month for one year to ride it while staring into a monitor. That may be one hell of an experience, but it sounds more like exercise to me.
And I always hated gym class, with its jockstraps and Desenex and bewhistled authority figures hollering all the time.
Fly like an (AMC) Eagle. For me the most memorable experiences are to be found outdoors, where my parents told me to go whenever I was being a pain in the ass, which was most of the time, and still is.
I liked it outdoors. I still do. But it’ll take more than MarketSpeak® to sell that experience to strangers when even family isn’t buying.
Maybe we’ll get some relief once Silicon Valley gets bored with “smart” SUVs and self-driving cars and starts focusing on the newfangled flying models.
Then again, maybe not. I mean, I’ve seen the way these people drive on the ground.
• Editor’s note v2.0: This column appeared in the May 15, 2017, issue of Bicycle Retailer and Industry News.




