United sucks (No. 162,376,201 in a series)

Lost: The Story of Flight 1200
The United Airlines flight that vanished without a trace. We were told Herself was booked on this one, but subsequent inquiry revealed that UA, as usual, was completely full of shit.

If humans were meant to fly, we would have wings, plus pouches for carrying those itty-bitty bottles of in-flight hooch.

And thus we would have even less use for United Airlines, which yesterday managed to disrupt the travel plans of yet another O’Grady. Back in March the bastards got me, but this time they discomfited Herself, who managed to fly all the way from Kailua-Kona to Honolulu despite having booked a flight to Bibleburg via Los Angeles. (Editor’s note: They got her in March 2007, too.)

Pigasus, circa 2007
I Photoshopped this image after Herself took a beating from United in 2007, en route from Bibleburg to Knoxville, Tennessee.

I can’t fault United for the original problem, some class of mechanical that required diversion to Honolulu for repairs.

I can and do fault the anonymous fuckwit in Honolulu who told Herself that she had been rebooked onto a flight leaving at 11 a.m. local time Tuesday — a flight that vanished mysteriously shortly after I confirmed this reservation with United customer service, which as you will recall is operated out of Spaminacanistan, Lower Intestinopolis, or some other exotic locale in which the native tongue is Squinch and the English competency limited to the phrase “I am sorry for the inconvenience, sir.”

During a follow-up call I was told that Herself had in fact been rebooked on a flight due to leave not at 11 a.m., but at 7 a.m. By this time, of course, there was no way she could make it a few hours earlier United had shipped her off to a hotel 10 miles from the airport and that 7 o’clock bird was practically taxiing as customer service and I chatted so enjoyably at the top of my lungs.

We discussed a variety of alternatives, some merely whimsical, others outrageous and physically improbable, to say nothing of deleterious to various internal organs should one prove successful, before I finally got Herself a seat on a 7:28 p.m. flight that should put her in Houston — Houston! — around 8:13 a.m. on Wednesday, and have her home by 10:40 a.m., a mere 24 hours behind schedule.

It goes without saying that Big Tex could have triathloned it faster. But then Herself gets around and about on nothing stronger than the occasional beer or glass of wine.

And of course, if you’re to be stranded somewhere, there are worse places than a Waikiki Beach Marriott. And I plan to suggest that United customer service go there directly, just as soon as Herself has the wheels down in Bibleburg.

• Late update: After double-checking the latest arrangements, I found that thanks to a late incoming plane out of San Francisco, Herself was now looking at a 90-minute delay exiting Honolulu. This meant she would miss her connector from Houston to Bibleburg and would have a tough time beating Jesus here, even if she drafted Big Tex. After a little more rooting around online I found a late-night Honolulu-Denver-Bibleburg deal, but trying to book it over the phone as The Boss cabbed it to the airport proved impossible (“I am sorry for the inconvenience, sir. …”). And thus I threw up my hands, told Herself to get a chokehold on the first English-speaking United agent she found in corpus and book that fucking flight. And lo and behold: The agent was helpful, if slightly uninformed, and once she had the 411 she even laid an aisle seat on Herself without any pressure applied to her carotid artery.

Ain’t nothin’ to it but a Job

Mister Boo, the office, Oct. 7, 2012
“Is it dinnertime yet?” inquires the persistent Mister Boo. “How about now? Now? NOW? NOW!!!”

My suffering knows no bounds. Herself is tormenting me from Hawaii with still photos of snorkeling, videos of playing bikini-clad footsie with the Pacific, and tantalizing tales of fresh fish, guacamole made from homegrown avocados and free drinks.

Meanwhile, packed like a sequence of overstuffed Irish bangers into pants, socks and long-sleeved shirt I wrangle Elly Mae’s critters, burn my brand onto some wandering word count and push a whole passel of pixels in the service of what passes for bicycle journalism in these parts. There has been little free time for tomfoolery in the ocean Bibleburg does not border or the eating of the avocados it does not grow.

As novelist Thomas McGuane had a leathery 60-year-old rancher put it in “Nothing But Blue Skies,” “Why does the Lord want me to serve him in this way?”

Who knows? The Lord works in mysterious ways, or so I’m told. So do I, although the mystery lies mostly in why anyone would offer me work. Or marriage, for that matter. As Richard Pryor once said of himself in “Live On the Sunset Strip,” I am no day at the beach, especially when the beach is there and I am here.

We do have sand, however. And before I reapply nose to grindstone this morning I believe I will go out and run on it, or ride in it.

And you needn’t fear that I’ll be doing it in a Big Tex-style banana hammock, either. I ain’t no tri-toad, and anyway, it’s 30 degrees, f’chrissakes. Oh, to be a son of a beach instead of the other thing.