Tag: CenturyLink

CenturyStink

~ Patrick O'Grady ~ 16 Comments
When a modem becomes a no-dem.

Our Innertubes punctured at 11 a.m. Friday, a flat that that didn’t get fixed until 8 p.m. So that was … fun.

Actually, it was hardly an annoyance at all, barring the dealing with CenturyLink “customer service,” a maze of domestic bots and overseas humans whose basic American is much better than my Hindi but still something of a guessing game, tech-support-wise.

Herself wrangled the bots with her iPhone while I dealt with the Subcontinent on mine, and as per usual she brought home the bacon. So I got to tell my guy, “James,” that yes, there was an outage in our area and it would not be resolved until 11 p.m. Ever the newsman, even in retirement. I should’ve sent him a bill.

Anyway, even when it works, we have shit Innertubes in our little corner of The Duck! City (“Gateway to Los Lunas”).

We pay top dollar for bottom-of-the-barrel DSL, same price as in Bibleburg for half the speed, and it inches ever higher from month to month because of course it does.

Our Actiontec C1000A modem-router dates to 2012, making it two years older than the MacBook Pro I’m using to write this. It is of course “retired” — the Actiontec, not my Mac — and I don’t see any point in replacing either device because El Rancho Pendejo apparently isn’t wired for the zoom-zoom all you fiber-optic types take for granted.

When the place was built in 1970 the telephone pedestal box was installed at the east end of the property, as far from the house itself as it is possible to get without actually being in the arroyo. The wiring to said box may have been upgraded over the past five decades; the wiring to the house has not.

Thus we limp along with download speeds ranging from 6 to 12 mbps, and uploads under 1 mbps.

So, when we lose our DSL, well — ain’t no thang. Because our iPhones — with maybe two bars from Verizon down here at the bottom of the cul-de-sac — turn into personal hotspots that work just as well as our DSL router-modem. When it works.

So, winning? I guess. In a losing sort of way.

Oculartober

~ Patrick O'Grady ~ 24 Comments

HAL 9000? Eye of Sauron? Nope. The last of the morning coffee.

Some people say I suffer from ocular rectitis — a condition that causes the nerves of eyeballs and asshole to switch roles, leading to a shitty outlook on life — but I knew that the PNM project PNM says it has not been doing in the arroyo for the past couple of weeks would eventually provide some entertainment around El Rancho Pendejo beyond the monotonous “beep beep beep” of heavy equipment in reverse.

So color me unsurprised when Herself texted me at the grocery to say our Internet had gone down as she was trying to do a bit of eBay bidness before heading out on her own errands.

Not a PNM project. We were never here. Now you gonna believe me or your lyin’ eyes?

Now, our elderly ActionTec modem takes a conniption from time to time. But I knew this time would be different. Just ’cause I got the ocular rectitis doesn’t mean I’m blind, y’know.

And sure enough, when I got home, the DSL indicator on the modem was bright red. And it stayed that way through three reboots.

So I step outside, stick my head over the back wall, and ask one of the hard hats, “You guys didn’t happen to clip a cable by any chance? Our DSL is down.”

And yea, all was revealed to me. The backhoe giveth, and the backhoe taketh away.

Neither PNM nor CenturyLink* could give a rat’s ass about our little predicament, so it seems we will be MacGyvering our online presence here for at least a week. An iPhone 13 makes a swell hotspot, but Lord, does that shit ever burn through a battery.

That’s the bad news. The good news is, Eric Idle isn’t dead yet. Cue the crucifixion scene. …

* Props to Raoul at CenturyLink for getting us back up in running in less than 24 hours, not the week-plus we had expected. He was down in a hole on a rainy day, which is a good deal more like work than cycling a DSL modem/router on and off while swearing a lot.

Unplugged

~ Patrick O'Grady ~ 2 Comments

The Blizzard of 2022 has yet to eventuate.

Looks like the deer were carboloading for a reason. Snow started falling overnight, and it continues as we speak at midmorning Duck! City time.

No accumulation to speak of. But the power and the Innertubes have crashed once apiece.

This is a good thing, as it curbs the Zoom meetings and the doomscrolling. Russians invading? Omicron subvariant spreading? “Freedom Convoy” and Canadian coppers doing it hand to hand?

Whoops, we’re back up. As you were. …

Phoning it in

~ Patrick O'Grady ~ 12 Comments

Is this the weirdest message you’ve ever seen from a telecommunications company or what? Maybe the ghost of my mom is haunting the joint.

With CenturyLink on the fritz throughout the Great American West today — man, someone somewhere must’ve tripped over The Main Cable — I was compelled to rely on my 6-year-old, one-fuggin’-bar, AT&T iPhone 5 for intel.

I had to recharge the sonofabitch about every 45 minutes during the 14-hour outage, and couldn’t get much accomplished even with a full battery, but hey, them’s the breaks. Here’s your laptop, there’s the door, where’s your Starbucks? Verizon was sideways for a while too, which sidelined Herself’s newer iPhone 7 during a grocery run that came up light on a few staples as a consequence.

You might not have heard about CenturyLink shitting the bed, since it mostly affected Flyover Country, and the company sure as hell wasn’t going out of its way to let anyone in on the story, especially its paying customers.

But take it from me, as communications technology goes, a 16 GB iPhone 5 in 2018 is right up there with the smoke signal, semaphore flags, and log drum.

The good news? Blizzard warning.